If you worry about becoming the victim of violence as a doctor, you’re not alone — according to a recent Medscape report, 43% of doctors surveyed felt not at all or only slightly protected from ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

Dr. Lamas, a contributing Opinion writer, is a pulmonary and critical care physician at Brigham and Women’s Hospital in Boston. See more of our coverage in your search results.Encuentra más de nuestra ...

Forty years ago, I had my most angry professional moment. It happened at a weekly meeting that included all our faculty, staff, and trainees—about 200 people. A young and arrogant, not very bright, ...

Physicians viewed 17% of patient encounters as difficult, according to a meta-analysis. Patient characteristics associated with perceived difficulty included personality disorders, depression, anxiety ...

At one time in my career, I thought that referring patients with anger management problems directly into anger management groups was the smartest thing to do. I have since changed my mind. Here’s why: ...

A systematic review of 45 studies found that physicians perceive one in six patient visits in non-psychiatric clinics as "difficult," and these encounters are more likely to involve patients with ...