It is in multi-vendor environment that the capabilities of Session Manager are required to disable boundaries between disparate systems. When Avaya first introduced its Aura Session Manager at last ...

Avaya Aura Session Manager At the heart of the Avaya Aura unified architecture is Session Manager, a server-based software application that decouples users from the system they are configured behind ...

Avaya today released three new contact center applications that tie into the Avaya Aura Contact Center Suite. These applications are designed to help businesses create competitive advantage through ...

Avaya first introduced the Collaboration Pod in August, when it launched a fully virtualized version of its flagship Aura UC platform, allowing Aura customers to deploy Aura applications in ...

Avaya recently announced its Aura Contact Center with improved collaboration, integrated social media and greater scalability. In a related announcement, Avaya also introduced new services and ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Avaya, a global provider of business communications and collaboration solutions and services, today announced new contact centre products that address the challenges businesses face in delivering ...