Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. For those of you old enough to remember, Siebel Systems was THE ...

PeopleSoft has earned at least temporary bragging rights by inking a deal with a former customer of Siebel Systems, the market leader in CRM applications. PeopleSoft's new licensing agreement with ...

San Mateo, Calif. -- Siebel Systems Inc. has long been a dominant force in customer relationship management software used by larger businesses. But with the recent launch of a modestly priced, hosted ...

The chasm between on-premises and on-demand CRM got a little bit smaller this week, as Oracle released a prebuilt integration between its core on-premises Siebel CRM solution and its Oracle CRM On ...

Siebel announced Siebel CRM OnDemand, a joint effort between Siebel and IBM to deliver hosted (i.e., application service provider [ASP]) CRM solutions. It is not surprising that Siebel has selected ...

Oracle executives said the mega-deal is intended as a “major beachhead” against archrival SAP, which is the world’s largest business-applications seller. Siebel specializes in customer relationship ...

IBM and Siebel have joined forces to introduce a new on-demand hosted customer relationship management (CRM) services called Siebel CRM OnDemand. The move will see small and medium-sized businesses ...

Executives at Siebel Systems said its competitors in the CRM space aren’t doing enough to meet the needs of small- to medium-sized businesses (SMBs). So they have a plan to deliver it themselves. The ...

In 1997, Keith Raffel founded UpShot Corporation, the first company to offer Web-based, hosted sales-force automation and CRM. UpShot launched its initial product two years later. By 2003 its products ...