NICE Systems launched NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across an entire emergency incident. The solution has ...
Managers can isolate performance metrics for different shifts, telecommunicators, CAD incident types, and other criteria, to determine where staffing, training and operational improvements can be made ...
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that the San Diego Police Department’s Communications Division has implemented NICE Inform Elite to automate performance metrics ...
Ra’anana, Israel, August 13, 2012, NICE Systems today announced the introduction of its new release of the NICE Inform multimedia incident information management solution. The new release of NICE ...
AI-powered transcription and searching unlocks hidden insights from every call, to improve productivity, emergency response and staff retention Around the world, ECCs are a virtual lifeline handling ...
Hoboken, N.J. – April 18, 2017 – NICE (Nasdaq:NICE) announced today that the San Francisco Department of Emergency Management (SFDEM), a NICE customer since 2006, has once again selected NICE ...
911 communications center for largest city in Michigan aims to improve productivity, staff performance and satisfaction, and elevate 911 service with assistance from NICE technology NICE Inform Elite ...
RA'ANANA, ISRAEL, January 30, 2012 NICE -- today announced that it has installed more than 1,000 NICE Inform incident information management solutions globally. NICE Inform was the world's first such ...
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