During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

Lucknow: The UP Power Corporation Limited (UPPCL) has launched a seven‑day statewide campaign to address grievances of smart meter consumers, following directions issued by additional chief secretary ...

They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

Houston City Council approved an $8.5 million plan Wednesday to replace some of the oldest water meters in the city. KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long ...

BUFFALO, N.Y. (WKBW) — As concerns over higher bills continue for NYSEG customers with smart meters, National Grid is rolling out similar technology for its customers in Western New York. "It's new, ...

Smart gas and electricity meters sound simple. The devices send regular wireless updates about your energy usage to your supplier, which means an end to the hassle of estimated bills and manual meter ...

SAN DIEGO — Faced with scathing complaints over water bills that go back years, the city of San Diego is now undertaking major changes. This includes the way its Public Utilities Department tracks ...